Store Policy

Moroccan tile imports policy

For orders placed online, we do accepts Amex, MasterCard, Visa, Discover . For orders placed by phone, we also accept personal checks, money orders, cashier's checks and wire transfers.  Personal checks are subject to a short holding period.


when do we charge your card?
Orders scheduled to be shipped within one week of order placement are not charged to your card until your order ships. Purchases having long lead times, such as furniture, are charged in two installments: 50% upon order acceptance, and the balance when your merchandise is ready to be delivered.
Payments :
  • Amex, MasterCard, Visa, Discover
  • Money orders, personal checks
  • Paypal
  • Wire transfers
  • Cash
Buyers are responsible for shipping
Please email us or call us for a shipping quote before purchasing our tiles
Return Policy
Your complete satisfaction with our products is guaranteed! General merchandise items may be returned or exchanged in their original packaging within 7 days of receipt with a few exceptions. 
 We will not refund the shipping charges for returned items nor pay for the shipping of returned items unless the items delivered were either not what you ordered or arrived damaged. In these cases, you must contact us immediately upon receipt and we will arrange for a pickup of the goods.
Freight shipping is a courtsey we extend to our customers worldwide.  Everything leaves our warehouse in good condition.  Insurance is purchased for you on anything you request our store to ship for you. 
All shipments must be signed for and inspected. The minute you sign your arrival receipt without noting any damages you have voided your insurance. 
We will not be held liable for any uninspected and undocumented damages. Again we ship at your request as a courtsey.
Any refunding for damages will come from the insurance from the freight company. However we will assist in filing a claim for you if in the unfortunate event something gets damaged inroute.
Call us at 727 301 8462